Frequently Asked Questions

How much is admission?
Saturday price $38 per person
All other days $33 per person

What are your hours of operations?
Monday: 10:00am – 10:00pm
Tuesday-Thursday: 10:00am – 9:00pm
Friday: 10:00am – 12:00am
Saturday: 10:00am – 12:00am
Sunday: 10:00am – 10:00pm

Is advanced reservation required

For time before 12:00pm and after 8:00pm
Advanced booking required.

Where are you located?

Mall of Georgia
3333 Buford Drive
Suite VBO3
Buford GA 30519
Located Behind Barnes and Noble and next to Smokey Bones Bar and Grill
Please see our locations page on google maps

What is your refund policy?
There are no refunds; All sales are final. If you are not sure about date or time we suggest that you wait with completing your booking. Find out details for your group first and then make a booking. We can change your booking time or date 48 hours in advance.

What if we come late? Will you wait for us?
It will depend on:
How late you are
Are there other players signed up for the same time slot?
Is there another game booked right after your game?

What will happen if I am late?
We will give you few options
Join the game in progress
Reschedule for another time slot during same day (if available)

Can I get a refund?
No. Due to the nature of our business, we do not offer refunds.

How scary Paranoia Quest Escape the room?
It’s not built to be scary, it’s built to challenge your thinking skills and for team building.
Some children might get scared for a moment at “Zombie Hour” or “Witch Hunter”
Quest “Escape Plan” and “THE DIG” is not scary at all.
There is no “jump” scares at any of our Quests.

How much time do we have to complete the mission?
You have 60 minutes.

Should we come in earlier?
Yes. 15-20 minutes earlier so you have enough time to park, find us, sign a waiver and listen to introduction.

How many people can be in my group?
Maximum 8 people
If you have specil event : Birthday Party, Team building etc
Maximum can be 10 people

If I am by myself can I play?
You don’t want to play alone. It will be hard and not much fun. Find some friends or a time slot where other groups already signed up, and you can join them.

Can our group play just by ourselves?
Yes. If you have max amount of people or if you Make V.I.P booking

What is V.I.P booking?
V.I.P booking is when you have smaller group of people who you want to play with and you don’t want to have any strangers to join your group. In this case you buy out all remaining slots and we make it V.I.P so no one else can join you.

Will it be fun for adults?
Yes. Our quests geared more toward adults.

How do I purchase tickets?
You can purchase tickets online at www.paranoiaquest.com or call us (678) 288-6555. We accept all major cards

What rules must I follow while visiting Paranoia Quest?
We have a few ground rules, which must be followed at all times:
Listen your Game Masters at all times
Do not bring any weapons, alcoholic beverages, or pets onto the property
Respect other customers and employees; no rude or lewd behavior.
No smoking inside the facility.
No flashlights, cell phones, food/drinks, purses/bags will be allowed inside.
We have free lockers at our facility. All your belongings will be safely stored there.
Is Paranoia Quests wheelchair accessible?
Yes for “Escape plan” and “Zombie Hour” quests.

Is there is a dress code?
No. You can dress and wear anything you like.

Do I have to print out my coupon to bring with me?
Of course not. We are in the modern age. Just show the coupon on a smart phone.

Is there a different admission price for children?
No.

How old do you have to be to participate?
Minimal age: 6 years old with parents, 15 without them.

Do you offer any birthday party specials?
Yes. See birthday packages here

If your birthday is during the week of your booking and you bringing 4 or more friends with you to celebrate. You’ll get free entry ticket. ID proof will be required. This offer cannot be combined with any coupon, offer or other discount.

Do you offer group discounts?
Yes. See team building and group packages and discounts here

Discounts cannot be combined with any coupon, offer or other discount.

Will I have to sign a waiver?
Yes. Everyone who is 18 years and older will have to sign a waiver.
For anyone 18 or younger parents need to sign waiver on their behalf.

How can I join the crew of Paranoia Quest?
Fill out employment application at here
If you have any additional questions, call our office: 678-288-6555